Kontakt zu anna * pollack gibt es live im Atelier ✂️ Nedergasse 28/Top 1, 1190 Wien, per Anruf 📞: +43 699 1160 4573 oder per Mail ✉️: office(a)annapollack.com
An answer for any question
Yes, as much as it is possible packages are sent in recycled cardboard boxes. If this isn’t possible, other sustainable packaging options are used. Furthermore, we only use tape that can be recycled.
At this moment all packages are exclusively sent via the Austrian postal service.
Products that haven’t been used can of course be returned. However, the cost of return-shipping is not included in the purchase and has to paid by the customer.
To prevent unsatisfying purchases it is possible to receive detailed information about size, fit, fabric, texture and comfort of our products beforehand – either via phone call, email or text.